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Welcome to the Byteman Blog
The Byteman Blog - July/August PDF  | Print |  E-mail
byteman blog
Written by Administrator   
Thursday, 22 July 2010 12:02

Hello again! And welcome to this months Byteman Blog. I hope you enjoyed the last Blog and I would like to continue the theme where big companies are frightening users into paying hundreds of pounds over copyright issues.

It’s bad enough when big conglomerates are trying this on, but lately some law firms have jumped onto this money bandwagon. The first law firm to try this out was Davenport Lyons of London. They sent out demand letters to users for alleged file sharing of music, films and in some cases pornographic material. The letter demands up to £700 or else court action will be taken which - they state - could result in court costs of around £75,000! Many are frightened by this threat and pay even if they are not sure they have done anything wrong. Several users have complained to the consumer group `Which’ saying they have never done any such thing and ‘Which’, acting on their behalf, is trying to amend the Digital Economy Bill… which in turn allows these letters to be sent. `Which’ have admitted though, that it is a slow and uphill battle. Two other firms have also joined the affray – ACS Law; and Tilly, Bailey and Irvine solicitors. Between them, HUNDREDS of demand letters have been sent out. One user from Hull, who was accused of downloading a pornographic film, was so incensed that he hired a solicitor to fight the case - and has heard nothing since.

These so called ‘experts’ in legal matters are seemingly making thousands of pounds by using the law for their own greed. Let’s say, for instance, they send out 1000 threatening letters demanding £500 or face court costs of £75,000. Say one hundred people pay up because they are frightened, or just for peace of mind, that’s a nice cool £50,000 in the bank for very little work! And the 900 that didn’t pay? Well, you could send out even more threatening letters which will probably bring more funds in. And the ones that never budge? Forget them, not worth taking the chance and taking them to court, much better and cheaper to send out another 1000 letters to more unsuspecting users. Nice little earner eh? Makes you want to weep though, doesn’t it?

So, as I stated in the last Blog, if you get a threatening letter of any copyright infringement DO NOT PANIC, it is never as bad as it seems. Secondly, do some research of your own. Google is a must, and I can heartily recommend it, as it can turn a major problem in to a minor one very quickly.

Yes, I think Google is amazing. It has helped me out on numerous occasions and saved me a heap of money time and time again. How Byteman? Glad you asked, read on friends!

Case in point 1 – My Citroen airbag light came on all of a sudden. Annoying, but nothing major. Unless, of course, you are a little paranoid and can imagine yourself driving down the M6 at eighty plus …. when all of a sudden the airbag decides to inflate, causing a major incident. No, I am not THAT paranoid but obviously it needed looking in to. The irritating thing was that the 3 year warranty ran out the month before, so a trip the dealership could be guaranteed to be expensive. It would, no doubt, take more than an hour to fix. They would then charge two hours labour, of course, at about £60 an hour plus- whatever part they said it would need. To hell with it, let’s Google it! “Airbag light stays on citroen berlingo” in the search and bingo! The first one up has an answer!  A cable connector underneath the drivers’ seat develops a bad connection and just needs cleaning up, and a dash of WD40. Hey presto! It’s fixed and a saving of £120 plus! Good old Google.

Case in point 2 – My 5 year old Baxi combi boiler needed servicing as it had not been looked at since new. It wasn’t performing at its best. It also had an annoying fault of not coming on when you wanted it to, and then going off for no apparent reason. The engineer did a service on it but stated that the intermittent problem was nearly always caused by the main circuit board on this model of Baxi. He stated that the bill on the last one he replaced came to around £300 as the circuit boards cost a fortune. As he was showing me the board I noticed a part number and jotted it down. He asked why I did and I said I would look around to see if I could get a cheap one. He wished me the best of luck and said would ring when he located the part. Computer on - and Google up and running! I just put the long part number in and, lo and behold! I located one not 5 miles away at a heating supply company at £75 plus VAT. I rang the engineer and told him - which seemed to take him aback a little - but he agreed to pick one up (said he knew the place!) which he did, and fitted it charging me £25 labour. Now you might say I was doing a tradesman out of a job as it were - but what the hell! I just saved £200! Good old Google.

I could quote other examples, but space is limited. What I am trying to get over is that your computer combined with Google is a very powerful tool and can be used to save you lots of money. Read the last column? I could have paid nearly a thousand pounds because of a threatening letter to sue me but after some research on Google realised the threat was, well, just that, a threat, nothing more and nothing less. In the past I have also solved many a computer user’s problem too with Google. Everything from homepage hijacking to many weird and wonderful faults that can appear because of some nasty code or file that has leeched on to the computer. There are millions of people out there on the Internet and someone, somewhere, has probably had the same problem as you. Use it to your advantage and don’t let the baddies win, or in other words - illegitimis non caborundum! Don’t understand that? Then Google it!

I did state last month that I would go into my favourite subject which is Freeware/Open Source software and recommend several programs. Unfortunately what with me rambling on somewhat I will now go into this in detail in the next Blog. But I can give a couple of programs which I think are well worth downloading before I go. The first is the anti-virus program Avast. I will go into the various anti-virus programs next time but this free program, in my humble opinion, beats them all. This is not just my opinion. Many so called ‘geeks’ and ‘experts’ out there rate this as the top dog for 2010. I have used this for several months now, and it is the best I have used for a long time. Better than the free AVG and even better than many of the commercial programs like Norton and McAfee which do tend to hog the PC somewhat. You do have to initially register Avast on-line to use it, but that is a minor quibble for such a great program. You can check it out through this link -
http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?tag=mncol

The other free security program I can recommend is SuperAntiSpyware . There is actually a professional version at a cost but ignore that as the free one works just as well. Check it out at - http://www.superantispyware.com/

Speaking of spyware… do you want my biggest tip for stopping your PC getting spyware, malware and other nasties? Stop using Internet Explorer (IE)! Use anything but and you’ll find your computer cleaner than ever before. I use Mozilla Firefox but there are several out that are more secure than the pitiful IE. You can try Google Chrome, Opera or even Apple’s Safari, in fact anything is better than Internet Explorer because it’s like a digital colander full of holes letting all sorts of garbage through.

The next Blog will be completely devoted to freeware and my recommendations for the best programs available which I guarantee will save you money. See you next time and may the bytes be with you!

 


 

Last Updated ( Thursday, 22 July 2010 13:46 )
 
* New Feature * The Byteman Blog | Print |  E-mail
byteman blog
Written by Administrator   
Friday, 04 June 2010 10:35

Hello there! And welcome to the new Byteman Blog. Every month yours truly will be writing for the Excalibur website after, it has to be said, a great deal of arm twisting from Simon who runs the website and computer fairs. Well, Simon’s got his way and managed to convince me that you happy punters out there need a few words of wisdom from the Guru himself, and hey, who am I to argue!

Many of you will know me previously as I have actually been doing a Byteman column for over 15 years in one form or another for different people and organisations. Never one to be afraid to tell how it is - and regularly offending people in the process - has been a well known trade mark of mine for years. Don’t worry, though, I only offend the bad guys; that is, the ones who generally like to rip off the public or the man in the street. Big organisations do this all the time, and one of their favourite tactics is the fear technique, but more of this later. For those who are interested I have been dabbling in computers for more years that I care to remember. My first computer was the Sinclair Spectrum and I gradually progressed to the beloved Amiga. Not so beloved to Atari fans though as they thought the Amiga was a somewhat inferior machine - the arguments still go on to this day. Then came the arrival of DOS PC machines …. and many young uns’ won’t know what I’m talking about: “DOS? Never heard of it mate!” Then, on to the scene came Windows 3.1 (which to be honest I never really liked), after that came Windows 95 and so on and so forth.

So as you can see I have been around a fair number of years, more than I like to admit, frankly! I have an electronic background and have lived and worked in Germany, South Africa and Japan. Been around? You better believe it mate! The stories I could tell…. but that’s for another time perhaps. Right, let’s get on with the Blog. As I previously mentioned, I hate it when the big guys pick on the little guys and it happens all the time out there in the World Wide Web. One such company tried it on with me recently. I had an image on a website that they stated was copyright to them. This American company (no name due to legal reasons) demanded £1000 for this so called terrible misdemeanour and unless I paid within 21 days legal action would be taken. My reaction? Up yours. Well at least up theirs! They may be one of the biggest image suppliers in the world but come on have they never heard of a cease and desist notice?

Would you like to see the image? Well, I obviously cannot show it in on this website because then poor old Simon, the webmaster, could be liable. If you want to see it, go to Google and to the images section (top left of page). Then put ‘Wake Up Call’ in the search box and it’s the image of the sleeping polar bear with the penguin on top - about to give a nasty wake up with a pair of symbols. This image can be found everywhere on the Internet especially on sites that have some humorous element. Unknown to me, the picture is actually taken from an original image by the photographer Wayne R. Bilenduke. He specialises in photographing polar bears in the wild in his native Canada and this company apparently has the licence to sell some of his work. Someone had turned the picture of the sleeping bear into a cartoon type picture by adding the penguin. I thought it was humorous and used it, believing that I would not offend anyone. Oh well, nobody’s perfect!

To be honest, occasionally I have had problems in the past over the odd copyright issue. On those occasions I received a cease and desist notice - which is the usual way of doing things. You then remove the offending item immediately and apologise for any inconvenience caused. Job done. In these days of the Internet it is so easy to fall into the copyright trap, particularly with images as they are so easy to grab especially from so called public domain sources. Google Images are a case in point; they now have a disclaimer stating there could be copyright issues with images on their site. Anyway, I decided to delve a little deeper into this USA company to see why all this commotion had arrived on my doorstep.

Firstly, how did they find me? That was the burning question. It was not a website that specialised in images, but just a couple of them were on an inside web page. A little searching though brought up a lot of information on this company and the way they deal with copyright issues. Not very well it appears, and they have a very bad name with the way they deal with users. What they do is employ a company called Picsout. This is a company who are experts in trawling web sites to find copyright images. This is an automated system, which goes scavenging through servers scanning website pages for images and comparing them with the USA company database. If there is a match then out come the demand letters. The letter by the way consists of five pages. On one page a snapshot of the webpage with the offending image is shown alongside the image they have on their database. On another page is a list of reasons why you cannot cop out of the accusation. Examples like, ‘I have removed the image and the matter is now closed’ or, ‘I genuinely though the image was royalty free’ does not hold water according to their interpretation. In other words there is no excuse and you are going to have to pay, or else. The letter is very professional, full of legal jargon, and I can see the average user having sleepless nights after reading it all. In fact, after some research, I found that some people were being chased for thousands of pounds and one user was being chased for £45,000!

Many people pay because they are scared. They see big company, big court case, big legal costs, and maybe even loss of savings, or even their home. Scare tactics tend to be very successful and that’s why they do it. People do tend to scare very easily. What many don’t realise is what the Copyright, Designs and Patents Act of 1988 which states –

“Where in an action for infringement of copyright it is shown that at the time of the infringement the defendant did not know, and had no reason to believe, that copyright subsisted in the work to which the action relates, the plaintiff is not entitled to damages against him, but without prejudice to any other remedy.”

In other words, if you are ignorant of the fact that a copyright existed at the time, the plaintiff (the big bad guy who is chasing you) would have a hard time in a court of law proving otherwise. Anyway, I ignored the letter just to see what would happen. Guess what? Yep, I got another one! It took another eight weeks for this to arrive and this one was a real humdinger. It was more demanding, more threatening and if the first didn’t work on a poor unsuspecting user, this one was really geared to cause sleepless nights. I put the letter in its rightful place – the bin. If they want to take me to court then fine, bring it on guys I am ready and waiting. Am I worried? Not in the least! Why? Because too many people do pay and with all that money coming in why risk losing a court case and lose all that income. Nope, it’s much too risky for them. In all my searching on Google, there is not one case which has gone to court, not one. If you want to look into this yourself put ‘Images Demand Settlement Letter’ into Google search and you will find loads of info. If you ever get a letter like this, please, please, don’t panic, just do some research - Google is a godsend in this respect. I have lost count of the number of times Google has saved me a fortune, and I will explain how next time.

Well that’s about it for this month! In the next Blog … how some British law firms have now started to use fear tactics on individuals over copyright and file sharing issues. More information on how Google can help you with many problems. Plus, I am a great fan of Open Source/Freeware programs which can be as good, if not better, than many of their commercial counterparts. There will be lots of info on the best of these and where to get it for free. If you want to share a grievance, or let me know something of interest that might assist other users, then don’t be shy, drop me an email at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it and although I cannot promise to answer every one, I can assure you they will all be read. See you next time and may the bytes be with you!


 

Last Updated ( Thursday, 22 July 2010 13:46 )
 

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